Privacy Policy

WhipNash recognizes the importance of protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, share, and protect information obtained through our website at https://whipnash.com/ (the “Site”) and through any related communications, including SMS/text message services.

By using the Site or providing your information to us, you consent to the practices described in this Policy. We may update this Policy at any time; continued use of the Site constitutes acceptance of the most current version.

1.  Information We Collect

Personal Information

You may voluntarily provide personally identifiable information (“Personal Information”), including but not limited to:

• Full name
• Mailing or physical address
• Email address
• Mobile phone number
• Program interests, inquiry details, or other information you choose to share

Providing Personal Information is voluntary; however, failing to provide certain information may limit our ability to respond to inquiries or deliver services.

Anonymous / Non-Personal Information

We may automatically collect non-identifiable information such as:

• IP address, browser type, and device type
• Pages visited, referral URLs, and search terms entered
• Time and duration of visits
• Mobile device type and approximate location (when accessing via mobile)

This Anonymous Information is used in aggregate and is not linked to your Personal Information.

2.  How We Use Your Information

We may use collected information to:

• Respond to inquiries and service requests
• Provide admissions, enrollment, and service information
• Send administrative, informational, and promotional communications
• Improve website functionality and user experience
• Process payments or transactions (where applicable)
• Alert you to changes in services, policies, or offerings
• Comply with legal and regulatory obligations

Communications may be delivered via email, phone call, or text message (SMS/MMS) using manual or automated technology, as permitted by applicable law. Calls may be monitored or recorded for quality assurance purposes.

3.  SMS / Text Message Opt-In and Consent

By providing your mobile phone number to WhipNash, you expressly consent to receive text messages (SMS/MMS) from us, which may include informational, transactional, and marketing messages related to renting a vehicle or related services.

4.  Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site usage, improve functionality, and enhance user experience. Cookies are small files stored on your device that may record:

• Date and time of visits and pages viewed
• Your preferences and settings on the Site
• Websites visited immediately before and after our Site

Anonymous Information collected through cookies may be shared with third parties for marketing, advertising, or research purposes. You may disable cookies through your browser settings, though doing so may limit certain Site features.

5.  Sharing of Information

We do not sell your Personal Information. We may share information in the following limited circumstances:

• Service Providers.  We may share information with trusted vendors and partners who assist us in operating the Site and delivering services. These parties are contractually obligated to use your information only for the services they provide to us.
• Legal Requirements.  We may disclose information as required by law or to protect our rights, comply with a court order, or respond to legal process.
• Business Transfers.  In the event of a merger, acquisition, or sale of assets, Personal Information may be transferred as part of that transaction.

We do not share Personal Information with third parties for their independent marketing purposes without your consent.

6.  Data Security & Retention

WhipNash maintains administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information using commercially reasonable means, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Personal Information is retained only as long as necessary to fulfill the purposes described in this Policy, or as required or permitted by applicable law.

7.  Your Rights & Choices

You may exercise the following rights at any time:

• Access.  Request access to the Personal Information we hold about you.
• Correction.  Request correction of inaccurate or incomplete information.
• Deletion.  Request deletion of your Personal Information, subject to legal retention requirements.
• Email Opt-Out.  Unsubscribe from promotional emails by following the unsubscribe instructions in any email.
• SMS Opt-Out.  Reply STOP to any text message to stop receiving SMS communications.

To submit a request, contact us at: support@whipnash.com or via the contact details in Section 12.

8.  Privacy of Children

The Site is not directed to children under the age of 13. WhipNash does not knowingly collect Personal Information from children under 13 in a manner that requires parental consent under the Children’s Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.

9.  Third-Party Links

The Site may contain links to third-party websites or services. WhipNash is not responsible for the privacy practices, content, or accuracy of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10.  California Privacy Rights

Under California Civil Code Section 1798.83, California residents may request information about the disclosure of their Personal Information to third parties for direct marketing purposes during the preceding calendar year.

Such requests may be submitted once per calendar year to: support@whipnash.com. We will respond within ninety (90) days with a list of categories of information disclosed and the names and addresses of third parties, if any.

11.  International Users

This Site is hosted in and directed to users in the United States. If you are accessing the Site from the European Union, Asia, or any other region with laws governing personal data collection and use that differ from U.S. law, please be aware that your information will be transferred to, processed, and stored in the United States. By using the Site, you consent to that transfer and processing.

12.  Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us using the information below.